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Frequently Asked Questions
FEATURES
They have a zipped internal pocket for keeping essentials easy to find yet secure.
Our tote bags do not have a zip after much demand for a throw it all in bag. Ready to run out the door. If you would like a zip, please drop us a message via our contact page and we'll do our best to include a zip for a small extra fee.
Yes. We designed the bags with long enough straps to fit over shoulders multiple layers for extra ease. When you've got one hand on the toddler and the other for handsfree!
Craftsmanship is our most important pillar for London Velvet. No stitch marks are visible, the letters are stitched at the very beginning of the bag being constructed by our atelier. Leaving you with a timeless, bag that will last you a lifetime.
DELIVERY
Yes, we ship worldwide. Shipping costs will apply, and will be added at checkout.
It depends on where you are. Your pieces are passed straight through to our in house atelier, stitched up with your requested initials and delivered wrapped and ready to your door within 4 weeks. Customers outside the UK may need to allow a few days extra for shipping.
We love to help where we can. Drop us a message on our live chat and we'll come back to you straight away with options.